FAQs


PARENT FAQS

Q: HOW WILL A BP WEARABLE DEVICE HELP MY CHILD IN THEIR DEVELOPMENT?

 

A: We firmly believe our technology can help guide coaches to deliver more efficient, engaging and dynamic practices that will enhance the overall development of your player as well as make for a more enjoyable practice environment. This will better inform the coaches as to the training requirements for each child within the team and help ensure a minimum standard of coaching quality for every practice!

 

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Q: HOW DO YOU ENSURE THE PROTECTION OF MY CHILD'S DATA?

 

A: We are fully committed to protecting the privacy of your child’s information. Please see our Privacy Policy in full (https://beyondpulse.com/terms) for information on the data we collect and how we use and disclose this information through our Smart Monitoring Technology and Applications.

 

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Q: WHO HAS ACCESS TO THE DATA?

 

A: Your team's coach and director of coaching (if you are playing at the club level) will be able to see your team's data in addition to yourself. If you are using your device in the University or High School environment, it is also likely that your assistant coaches and strength and conditioning coaches will have access to track your progress!

 

COACH FAQs

 Q: WHO HAS ACCESS TO THE DATA?

 

A: The coaching dashboard is designed in a layered format giving coaches access to each team they coach. The organization’s directors will have super admin access allowing them to see every team and player in the organization. Players and their parents/guardians have access to their own information through their own player dashboard as well as the ability to record their own individual training sessions and other sports activities through the Player App directly on their phone.

 

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Q: WHAT IS THE MINIMUM AGE THE DEVICES CAN BE USED FOR?

 

A: The Beyond Pulse wearable technologies are recommended for Flowbands (8-12 years) and Smart Belts (13+). At these fundamental ages of development, it is crucial to develop good training habits and coaching practice. This is why we feel so strongly about our Active Participation metric (accessible on both devices) which simply records how much time participants spend playing vs. standing!

 

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Q: DOES THIS CREATE EXTRA WORK FOR ME?

 

A: NO! We know one of the biggest barriers for any technology in youth sports is the complexity of use. At Beyond Pulse, we fully understand the demands placed upon coaches and players which is why we created a process that would be simple and stress-free. All it takes is 10 seconds at the start of practice, 10 seconds at the end of practice and within a couple taps on the app, the data is there!

PLAYER FAQS

Q: WILL I BE ABLE TO SEE MY OWN DATA?

 

A: YES! Players have access to their own Player Dashboard where they can see a calendar view of their own activity history and analyze their own sessions. Players also receive this information in an automated e-mail report immediately after each session.

 

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Q: WILL THE DATA AFFECT MY PAYING TIME?

 

A: The fundamental purpose of Beyond Pulse and the data collection is to support coaching education and youth development. It is the shared role of the Coach to ensure the ethical and proper usage of the data depending on age and ability level within each club. If anything, we believe this data will increase your engagement and activity levels in your team which will only be more fun for you!

 

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Q: IS THIS THE SAME TECHNOLOGY THE PROS USE?

 

A: Yes - it is very similar! However we have made our technology easier to use and capture your data within an instant. 

PRICING FAQS

Q: HOW MUCH DOES IT COST? WHAT IS THE 3 STEP DISCOUNT?

 

A: The Flowband is a special discounted flat fee of $100 when purchased through 3 Step. This includes the device, one washable arm band, and a one-year subscription to the software that powers the app. The Smart belt is a special discounted flat rate fee of $200 when purchased through 3 Step. This includes the device, washable chest band, and a one-year subscription to the app.

 

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Q: HOW MUCH DOES IT COST TO RENEW THE SUBSCRIPTION?

 

A: Additional year subscriptions are $50/year.

 

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Q: WILL I BE AUTOMATICALLY BILLED FOR A RENEWAL SUBSCRIPTION?

 

A: NO! As of right now, purchasing through this Beyond Pulse x 3 Step Partnership page is a one time transaction. Should tha change, this page and checkout will be updated accordingly. If you want to renew after one year, you will be able to do so through Beyond Pulse directly.

 

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Q: HOW MUCH IS SHIPPING?

 

A: Shipping is a flat rate of $10 per order

PRODUCT FAQS

Q: WHAT IS THE DIFFERENCE BETWEEN THE SMART BELT AND THE FLOWBAND?

 

A: The smart belt is a little larger (but still works on younger athletes). It Is worn around the chest and positioned at the top center of the rib cage. It provides 7 detailed data points and metrics. It works for all ages, but the majority of the users are 13 and older (we market 13 & up). The Flowband is an intentionally simplified device, providing 3 metrics and aimed at a younger audience with the majority of users being in the 8-12 year old range. It fits on your arm rather than the chest and is designed to provide feedback but also be fun for the younger audience.

 

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Q:  DO YOU HAVE TO CHARGE IT?

 

A: NO!!! That's one of the largest perks about using a BP wearable device. It only uses power when you are using it. It kicks on automatically once being wornt, thus saving energy. Less delays or instances where it can't be used due to a forgotten battery charge the night before or forgetting to turn it off! The battery typically lasts 8-12 months (based on usage) but a replacement one can be purchased over the counter at a CVS or similar (its a battery similar to that in a watch).

 

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Q: WHAT SIZE SHOULD I ORDER?

 

A: For any sizing specifics, please reach out to info@beyondpulse.com

 

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